Effective Date: May 17, 2026

At Prifine, we are committed to delivering your orders safely and efficiently across India.

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.

1. Order Processing

●     Orders are usually processed within 1–3 business days after successful payment confirmation.

●     Orders placed on Sundays or public holidays may be processed on the next working day.

●     During sale periods, festive seasons, or high order volumes, dispatch timelines may be slightly delayed.

2. Shipping Timeline

Estimated delivery timelines:

●     Metro Cities: 2–5 business days

●     Other Cities & Towns: 3–10 business days

●     Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or unforeseen operational delays.

3. Shipping Charges

●     Shipping charges, if applicable, will be displayed during checkout.

●     Free shipping offers may be available on selected orders, promotional campaigns, or minimum order values.

4. Cash on Delivery (COD)

Cash on Delivery (COD) may be available for selected pin codes and order values.

We reserve the right to:

●     Disable COD for certain locations or customers

●     Cancel suspicious or unverifiable COD orders

Additional COD handling charges may apply.

5. Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp (if applicable).

Customers are responsible for providing accurate shipping details during checkout.

6. Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails due to:

●     Incorrect address

●     Unreachable customer

●     Refused delivery

●     Repeated failed attempts

The order may be returned to us.

Additional shipping charges may apply for re-shipping.

7. Damaged or Tampered Packages

If you receive a damaged or tampered package:

●     Do not accept the package if visibly tampered

●     Record an unboxing video immediately upon opening

●     Contact our support team within 24 hours of delivery

Claims without proper proof may not be accepted.

8. Delays Beyond Our Control

Prifine shall not be held liable for shipping delays caused by:

●     Courier partner issues

●     Weather conditions

●     Natural disasters

●     Government restrictions

●     Public holidays

●     Incorrect customer information

9. International Shipping

Currently, international shipping may or may not be available depending on operational availability.

For international orders:

●     Customers are responsible for any customs duties, taxes, or import charges applicable in their country

●     Delivery timelines may vary based on customs clearance and local courier services

International orders may not be eligible for return or exchange unless specifically approved.

10. Refused or Undelivered Orders

If a customer refuses delivery or the order is returned due to failed delivery attempts:

●     Shipping charges and COD charges may be deducted from eligible refunds

●     Repeated refusal of COD orders may result in restriction from future purchases

11. Governing Law & Jurisdiction

This Shipping Policy shall be governed by the laws of India.

Any disputes arising out of shipping, delivery, orders, or related matters shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

12. Contact Information

For shipping-related support or questions, please contact:

Website: https://www.prifine.com/

Email: supportprifine@gmail.com